SimplaBots Privacy Policy
Effective Date: November 2025

 

At SimplaBots, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit SimplaBots.com (the “Website”) or use our tools and services (the “Services”). By using our Website or Services, you agree to the terms of this Privacy Policy.

 

1. Who We Are

SimplaBots is a provider of AI-powered automation solutions, including chatbots, workflow automation, and business process optimization. We are committed to protecting the personal information of our website visitors and customers.

 

2. Information We Collect

2.1. Personal Information

We may collect information that identifies you directly or indirectly, including:

• Name

   

• Email address

   

• Phone number

   

• Business details (e.g., company name, website)

   

• Billing and transaction information

   

• Communications and support inquiries

   

2.2. Non-Personal Information

We also collect anonymous data such as:

• Browser type, device info, and operating system

   

• IP address and geolocation

   

• Referring URLs and pages visited

   

• Time spent and actions taken on the Website

   

This data is typically gathered through cookies, web beacons, and analytics tools.

 

3. How We Collect Information

We collect information in the following ways:

• When you voluntarily provide it (e.g., contact forms, subscriptions)

   

• Automatically via cookies and tracking tools during site visits

   

• From third-party analytics tools or service providers

   

We may also collect usage data through integrations with services like Google Analytics or CRM tools you connect to our platform.

 

4. How We Use Your Information

We use your information to:

• Provide and manage our Services

   

• Communicate with you regarding inquiries, updates, and promotions

   

• Improve our products, tools, and customer experience

   

• Process transactions and invoices

   

• Comply with legal obligations

   

We may also anonymize and aggregate data for internal research and service improvements.

 

5. Use of Cookies

We use first-party cookies to analyze site traffic and enhance functionality. Cookies help us understand your preferences and optimize your experience.

You can manage or disable cookies through your browser settings. Visit www.aboutcookies.org for guidance.

 

6. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data under the following conditions:

6.1. Third-Party Service Providers

We work with trusted third parties for hosting, billing, analytics, marketing, and customer support. These parties are contractually obligated to protect your information and use it only for authorized purposes.

6.2. Legal Compliance

We may disclose personal data if required by law or legal process (e.g., subpoena, court order).

6.3. Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

 

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Services. We may also retain data to comply with legal obligations, resolve disputes, or enforce our agreements. Data no longer required will be securely deleted.

 

8. International Data Transfers

Your information may be stored and processed in the United States or other jurisdictions. By using our Services, you consent to such transfers, even if data protection laws differ from those in your location.

 

9. Security

We implement industry-standard security measures (including SSL encryption) to protect your data. However, no system is completely secure. We encourage you to use antivirus software and keep your login credentials private.

 

10. Your Rights

If you are a resident of California (CCPA):

You have the right to request access to your data, request deletion, and ask us not to sell your information. Contact us at: privacy@simplabots.com

If you are in the EU/EEA (GDPR):

You have the right to:

• Access, correct, or delete your personal data

   

• Restrict or object to processing

   

• Withdraw consent

   

• Data portability

   

To exercise any of these rights, contact us at: privacy@simplabots.com

 

11. Communications

11.1. Marketing Emails and Newsletters

By providing your contact details, you agree to receive updates and promotional content from us. You may opt out at any time by clicking the “unsubscribe” link in emails or emailing us directly.

11.2. Essential Communications

We may still contact you with important updates about your account, services, or legal matters. These messages are not subject to opt-out unless you close your account.

 

12. AI and API Data Use

SimplaBots does not share sensitive data with third-party AI tools or use Google Workspace APIs for generalized AI or ML model training. We adhere strictly to Google API Services’ Limited Use requirements.

 

13. Children’s Privacy

Our Website and Services are intended for users aged 18 and above. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us immediately.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any material changes will be posted on this page with an updated “Effective Date.” Continued use of the Services means you accept the updated terms.

 

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: privacy@simplabots.com
Website: https://simplabots.com